Refund Policy

We strive for customer satisfaction. If you're not satisfied with a product, refer to our refund terms:

Eligibility

• Refunds are available for unused and undamaged products returned within 14 days of receipt.
• Proof of purchase is required.

Non-Refundable Items

• Customized or OEM products are not eligible for refunds unless they are defective.

Process

• Contact us at MobiRabbit@qq.com to initiate a return. Refunds will be processed within 7 business days upon receiving the returned product.